Mediation Service

Mediation is a flexible and confidential way to resolve disputes, guided by an impartial third party who helps those involved reach a mutual agreement.

In the Third Sector, where passion and commitment run high, mediation can be especially valuable in addressing tensions between board members, staff, volunteers, or committees before they escalate.

AVA offers professional workplace mediation delivered by trained staff. Our service provides a safe, respectful space for open discussion, with full transparency and no records retained after the process.

This service is free for AVA Members. Non-members are charged £250. To request mediation support, please complete our Support Request form and select the 'Mediation' option here.